All posts tagged 'interior'

Taking out the Guesswork

By Adam Doyle – Paint and Interior Sales Manager
Elliott Aviation

For a customer, a large paint and interior project can be very intimidating. In many cases, the aircraft is not planned to look anything like it does when it comes into the shop. However, when doing a project with a major paint and interior work scope, it is critical that there are minimal surprises along the way.

With a mid sized jet or larger, it is impossible to imagine what your paint and interior will look like without help from your paint and interior team. A good team can put projects together on the front end so you can visualize your custom aircraft interior from day one. In addition to visualizing your aircraft, a good team will have everything taken care of for you from ease of communication, to having materials in stock and ready to review.

3D Software
There are programs that are focused on having full 3D renderings of what your interior will look like before you start the project. You pick a variety of materials, woodwork samples, leathers, plating and you are able to have a really good handle on what your aircraft will look like upon completion. Our proprietary system, Envision 2.0, even lets you virtually walk around the cabin and compare different materials in real time.

Materials In Stock
As paint and interior professionals we know that even with advanced technology, it is essential to actually have material on hand to get the most accurate representation possible. A reputable shop will have a large catalog of options for you to choose. That way you don’t just get to see it, but you get to feel it and understand the unique qualities that leather or material may posses.

Design Expertise
The problem that many people may have is that there are TOO many options. That’s why it is important to have a team of designers to really understand your preferences and help guide you through the process. Aircraft paint and interior designers follow all of the latest trends not only in color, but in things like LED lighting, ink-resistant ultra leather, custom carpets and new seat designs. They cannot only save you a lot of time and headache trying to come up with designing a modern cabin.

Paint Chips and Spray Outs
As certain colors like metallics are impossible to properly visualize on a screen, your shop should be able to aid you with paint chips and spray outs. This would be very important to doing something like matching the colors of a logo, or seeing the color-changing effects of a chromalusion stripe. You can also request multiple so you can see how multiple colors will look together on your aircraft.

Improved Communication Flow
During the project, communication is key. A good shop will not only give you a single point of contact Customer Service Representative, but allow you access to talk directly with the technicians that do the work. This helps the customer to get detailed technical questions answered to help them make a more informed decision. It is also critical that your representatives respond to you in a timely manner. You are paying a lot of money and may have uncertainties. A good team will make sure that when your project is in house, you are the number one priority.

Summing it All Up
As aircraft professionals, we all understand that when going into a major paint and interior refurbishment you have many uncertainties. It is our job to try and not only address all of them up front, but to be proactive about any issues that may arise along the way. During the project, you need proper communication to make sure everything turns out better than you could even imagine.

Adam Doyle joined Elliott Aviation in 2000 as an interior technician after graduating from Wyoming Technical Institute. While at Elliott Aviation, Adam has earned many different promotions on the shop floor including Install Team Lead, Soft Goods Team Lead, Assistant Interior Shop Manager and Seat Shop Manager. Adam’s most recent promotion has been to Paint and Interior Sales Representative for Elliott Aviation. He uses his experience with various vendors, products and processes to educate our clients by providing direction and helping plan for future investment with realistic and accurate figures.

Elliott Aviation is a second-generation, family-owned business aviation company offering a complete menu of high quality products and services including aircraft sales, avionics service & installations, aircraft maintenance, accessory repair & overhaul, paint and interior, charter and aircraft management. Serving the business aviation industry nationally and internationally, they have facilities in Moline, IL, Des Moines, IA, and Minneapolis, MN. The company is a member of the Pinnacle Air Network, National Business Aviation Association (NBAA), National Air Transportation Association (NATA), and National Aircraft Resale Association (NARA). More information can be found at www.elliottaviation.com

Will You Pay More in the End?

By Adam Doyle – Paint and Interior Sales Manager
Elliott Aviation

Customers should shop around for the best deals, best customer service, and best quality of work. Sometimes when a customer has a particular need, they try to look for the specialty shop that does just that one thing instead of a shop were they execute more than one discipline. On certain products that may work, although when it comes to repainting an aircraft or getting an updated look to the interior, customers may see these people as experts since they focus solely on one discipline; the inverse, in fact, is true. Let’s take a look at some situations that would call for a one-stop shop compared to a single trade shop.

Elliott Paint PAINT

A quality paint job should last at least six years but can sometimes last longer. We recommend that customers look at paint as a maintenance event. Even if you don’t think you need new paint in six years, you should seriously consider it because paint is the first line of defense and you never know if there is corrosion underneath until you strip the paint completely. We have all heard stories about paint shops where it’s one guy and a paint gun on unfinished floors, not to mention zero controlled atmospheric conditions and absolutely no dedication to quality procedures. This example may be extreme, but there are qualities to look for in a paint shop while there are others you will want to avoid.

You want a facility that is adequately staffed to address an issue if something goes awry in the process. Items like flight controls and other critical elements to an aircraft, for example, can follow strict guidelines that may require maintenance manuals. If the shop where you take your aircraft does not have the manuals because they don’t generally deal with this type of aircraft, this could compromise the customer’s service. Paint that has been on an aircraft for years may be hiding some issues and, once you strip it, there is no going back and those issues must be dealt with.

When searching for a paint facility, look for one that will provide quality work and technicians who will pay attention to the details so that the aircraft is safe and will have a paint job that will withstand the years. Paying a little more now for a quality paint job that will last for many years, will, in the long run, save money because there wouldn’t be further downtime or paying for paint again in just a couple of years. Find a facility with a clean booth because even a speck of dusk landing in the paint can cause problems. As we stated, paint is the first line of defense and, when flying and changing altitudes, pressures and climate conditions at 500 miles an hour, the paint should hold up and not have any reason to crack.

If the aircraft is within a warranty period and the scope of work failed, understanding when and where the aircraft will be repaired along with verification of the warranty and knowing who exactly will be paying for it can be a cause of concern. Look for companies who will provide that information in the original contract. In some circumstances, a company that wants a satisfied customer who will return when work is needed will most likely make exceptions and see that the issues are resolved in a timely manner. If these paint and interior only shops do not have the adequate equipment and manpower or even the proper manuals for the specific airframe, it may potentially cost more downtime and more money out of pocket.

Quality takes time and a good facility is likely to be booked weeks in advance, which means it will be extremely difficult to take drop-ins. Planning ahead is the best option when needing quality work done.

INTERIOR

A quality shop understands it is more than just finishing and moving on to the next project. It is about knowing the product and its limitations. For example, how a part is prepped can make all the difference. Does the panel need to hold its flexibility or can we repair it to be more rigid? Is there a certain way to seam a panel or a seat to extend the wear and longevity of the panel or seat? That is precisely what a customer should look for in a shop: some place that is going to take the time to look at each section of the interior and determine how to make it last longer to increase the value they are putting into the aircraft.

When prep work is not done properly, the materials will not wear as well as they should. If you are unsure about the origin of the work or the quality a particular shop provides, beware of an aircraft advertised with "new interior." Some shops just re-dye seats and use pre-cut carpet kits that may not fit well and show loose surging/threads, possibly unfinished edges and those solutions won’t hold up as well. It will have the new carpet and new leather smell but time will tell how long either will stand. Some shops take shortcuts; for instance when seats are re-dyed and not done properly, they can become sticky and even pull layers of dye off when conditions are right.

While refurbishing an aircraft, a quality facility should have the solutions to every detail, no matter how small. For instance, if doing partial refurbishment, will all the hardware match? Will they make sure there is a full set of throw rugs? Will the shop go above and beyond to create an excellent customer experience? Even the smallest of things will go a long way.

It may seem complicated but we have said this time and time again when doing an interior refurbishment; even a small change to an aircraft interior can affect a lot more than you think. Find a shop that focuses on the smallest of details, one that takes the time to really look at an aircraft to figure out what is best for that specific aircraft and airframe.

Having a facility that can handle any issues that arise, mechanical or otherwise is critical when repainting or refurbishing an aircraft. A shop with one trade may not be capable to handling issues that arise that aren’t in their field. Also keep in mind a facility that can do everything will have adequate "specialists" already on hand for each specific situation. Quality work that will lasts over time will pay for itself in the long run.

Adam Doyle joined Elliott Aviation in 2000 as an interior technician after graduating from Wyoming Technical Institute. While at Elliott Aviation, Adam has earned many different promotions on the shop floor including Install Team Lead, Soft Goods Team Lead, Assistant Interior Shop Manager and Seat Shop Manager. Adam’s most recent promotion has been to Paint and Interior Sales Representative for Elliott Aviation. He uses his experience with various vendors, products and processes to educate our clients by providing direction and helping plan for future investment with realistic and accurate figures.

The 400E Program

By Meghan Welch – Interior Sales and Design Manager
Elliott Aviation

The 400E program is the next generation Beechjet 400A/Hawker 400XP upgrade. The program is a full Beechjet 400A/Hawker 400XP refurbishment including Garmin G5000 avionics with Lumatech LED master warning panel, Gogo WiFi with Gogo Vision (On-Demand-Movies), innovative exterior full paint design and a completely redesigned weight saving interior.

The Idea

As an Authorized Service Center with many Beechjet/Hawker 400XP customers, we have heard from various operators asking for an affordable update to their aircraft that also increases useful load. They also were in need of more headroom for their passengers along with entertainment options. Lastly, operators needed an avionics update to fulfill the 2020 ADS-B mandates. After much research, the 400E provides Beechjet/Hawker 400XP operators exactly what they were looking for.

Weight Saving Interior and Improved Functionality

The 400E program offers a completely redesigned interior that includes USB charging ports, redesigned cabinetry and variable color LED upwash and downwash cabin lighting all controlled through a mobile app. The newly designed shell kit is complete with a recessed headliner. The new shell kit creates a welcoming and more-open feel in the cabin with more headroom. The 400E program includes a redesigned arm ledge with LED accent lighting in the PSU’s, drink holders, window reveals, and toe-kick lighting. The electric window shades create the ease of light and comfort into the cabin. The variable LED lights add a multitude of atmospheres the user can create from a relaxing environment, to a cabin conference center, to a place to enjoy.

Other interior features include Gogo WiFi with Gogo Vision (On-Demand-Movies), allowing passengers the comfort of knowing they can have the option to continue their work while in flight or to kick back, relax and watch a movie or surf the web.

The Elliott team looked extensively into the weight savings options. By redesigning the forward baggage cabinet, we were able to use what was once unusable space. The redesign now allows useful storage and amenities while gaining a prep/serving area. With newly fabricated cabinetry, the team was able to lighten the front end.

Garmin G5000 Avionics

The Garmin G5000 avionics system is the latest system upgrade for Beechjet 400A and Hawker 400XP. With the new Garmin G5000 avionics system, there will not be a need for CASP or high yearly avionics maintenance cost. The system meets all ADS-B 2020 mandates and includes WAAS/LPV. Not only will it cut maintenance cost, but the system comes with touchscreen controls, synthetic vision, new LED displays, autopilot and XM weather. Lastly, the G5000 will cut weight of the aircraft as well.

The 400E program will allow Beechjet 400A and Hawker 400XP operators an affordable way to upgrade and will allow an increased usable payload, increased aircraft value, and increased comfort and interactive experience for passengers. After Elliott Aviation did the research, we are able to give Beechjet/Hawker 400XP operators what they asked for.

A completed Elliott Jets owned 400E will be available for viewing at the indoor static location of the annual NBAA Business Aviation Convention & Exhibition November 17th-19th in Las Vegas, NV.

Meghan Welch joined Elliott Aviation in 1998 as an Aircraft Sales Assistant and later helped build the paint and interior sales and design department in 2003. In 2007, she helped create the Design Center and was promoted to Interior Sales and Design Manager in 2015. Meghan has been successful in building a solid relationship with worldwide customers to personalize the interior of their aircraft to meet the customer’s functionality and style. Meghan has a Bachelor of Arts degree in Business Administration with a focus on Marketing and Finance from Augustana College.

Elliott Aviation is a second-generation, family-owned business aviation company offering a complete menu of high quality products and services including aircraft sales, avionics service & installations, aircraft maintenance, accessory repair & overhaul, paint and interior, charter and aircraft management. Serving the business aviation industry nationally and internationally, they have facilities in Moline, IL, Des Moines, IA, and Minneapolis, MN. The company is a member of the Pinnacle Air Network, National Business Aviation Association (NBAA), National Air Transportation Association (NATA), and National Aircraft Resale Association (NARA).

Properly Maintaining Your Aircraft Interior for Longer Life

By Adam Doyle – Pant and Interior Sales Manager
Elliott Aviation

When an aircraft interior is new or newly refurbished, it is easy to take it for granted. However, to keep your interior looking new, you have to make sure it is properly maintained from the day you take delivery. Maintaining your aircraft interior from the early stages can help extend its life and reduce costs of future refurbishments.

Knowledge is Power

The first thing you need to consider is that you will need to be fully aware of the manufacturers of the materials in your aircraft and what they recommend for cleaning their products. The information about the material manufacturers should be readily available from whoever completed or refurbished the interior.

Knowing what you can and cannot use on a material is the most critical component of keeping your interior in the best shape possible. For instance, many dyes and chemicals in leathers can have adverse chemical reactions to certain products. Unfortunately, if you happen to accidentally use the wrong type of product and it doesn’t work, there is little that can be done to fix it.

Re-Dyed Seats

Take special precautions when attempting to clean a re-dyed seat. While a reputable shop will get to the bottom layer of the leather before dying a seat, you may run into seats that have been re-dyed multiple times that have a sticky or nappy feel. When attempting to clean a re-dyed seat, especially one that has been re-dyed many times, make sure to start in an inconspicuous area.

Stain Blocking

When undergoing a refurbishment, you can request a stain blocking treatment to be applied by the company that is applying fire retardant to your materials. This can help save you time and headaches down the road by making stains easier to remove.

Ink Marks

A common troublesome stain you might see, and one we are most commonly asked about, is ink marks. Ink marks are easier to treat on fabric as the porous materials can allow you to have multiple treatments to "push" the ink through the fabric. On non-porous materials like some ultra leathers, if you can’t get out the ink mark out with the first treatment, it will never come out.

Other Stains

Regardless of the stain, it is critically important to understand what kind of stain it is. The makeup of the stain will determine how it is treated. By knowing what kind of stain you are treating, you are able to choose the right type of cleaner. If the type of stain you are dealing with requires a chemical cleaner, let the chemical do all of the work when treating it. Otherwise you run the risk of making it worse.

Carpet

As with other components of your interior, when dealing with cleaning your carpet, consult your carpet manufacturer on what types of chemicals are safe in treating your carpet. Unapproved chemicals can interfere with the flammability characteristics in your carpet. For tough stains, carpet stain extractors are available. Just make sure whatever you are using is approved by your carpet manufacturer.

Woodwork

For woodwork, whatever cleaning component you use should be based on the material makeup of your top-coat. Generally, polyurethane will not need much cleaning but, if you are using a chemical, be very sure that it is approved by the manufacturer as there are different blends of polyurethane. If your aircraft woodwork is laminate, most household cleaners should be okay to use.

Overall

Properly maintaining your aircraft interior starts with knowing what you can use to clean your material. Get your information from the manufacturers as to what is approved for use and make yourself a "cheat sheet" to keep with your aircraft documents. Keeping your interior clean will ensure you get the most life possible with the least amount of headaches.

Adam Doyle joined Elliott Aviation in 2000 as an interior technician after graduating from Wyoming Technical Institute. While at Elliott Aviation, Adam has earned many different promotions on the shop floor including Install Team Lead, Soft Goods Team Lead, Assistant Interior Shop Manager and Seat Shop Manager. Adam’s most recent promotion has been to Paint and Interior Sales Representative for Elliott Aviation. He uses his experience with various vendors, products and processes to educate our clients by providing direction and helping plan for future investment with realistic and accurate figures.

Elliott Aviation is a second-generation, family-owned business aviation company offering a complete menu of high quality products and services including aircraft sales, avionics service & installations, aircraft maintenance, accessory repair & overhaul, paint and interior, charter and aircraft management. Serving the business aviation industry nationally and internationally, they have facilities in Moline, IL, Des Moines, IA, and Minneapolis, MN. The company is a member of the Pinnacle Air Network, National Business Aviation Association (NBAA), National Air Transportation Association (NATA), and National Aircraft Resale Association (NARA). More information can be found at www.elliottaviation.com

Retrofitting a Hawker to Meet Your Mission

By Adam Doyle, Paint & Interior Sales Manager
www.elliottaviation.com

Hawker

When modifying an aircraft to meet your mission, there are many factors that must be considered. Recently, a customer requested their Hawker 800XP be retrofitted to a double club when it is currently designed with a standard divan. Though it may sound easy, this modification is anything but simple and includes a list of items that need to be addressed which will determine the possible solutions.

In this case, the floor plan requested was not available for the Hawker 800XP due to safety regulations. Though this option was impossible, the next best option is to add seven cabin seats instead of the eight. Eliminating a seating position when opting for seven over eight cabin seats allows for an upgrade to either a cabin seat with a cabinet or even a full berthing seat.

Although possible, changing the floor plan of the Hawker 800XP from a standard divan to seven cabin club seating is a significant amount of work. However, the average retrofit of this caliber may cost less than you might think. Each modification is specific in need and pricing will vary due to the amount of parts and work needed to complete each retrofit.

Since there is not currently a STC for the Hawker 800XP with a double club configuration, an STC will be required before the modification can be done. Next, proper burn documentation will be needed for all interior mods to be included in a 8110 package before the aircraft can be released.

Adding the new seating will affect many things. The left aft closet and the divan will have to be removed to make room for the new seating. By doing this, new up-wash lighting will be needed along with modifications to the headliner, window, lower cabin panels, and carpet since they are currently not there where the closet and divan once were. The headliner, window, and lower cabin panels will have to be extended while the carpet will have to be patched or replaced.

Changing the seating positions also affect the oxygen requirements. If the O2 boxes are positioned incorrectly for the new arrangement, they will have to be moved and in most aircraft, the masks are out of date or deteriorating which will require replacement. By moving boxes, the headliner will then need to be modified or unfurnished to accommodate the new box placements.

The lav door operation will be affected and will only be able to open a third of the way due to binding against the seat’s inboard armrest. The only option is to change the door style to accommodate the door movement.

When adding the new cabin seats, the new frames must match the original frames. If matching frames are unavailable, purchasing all new frames is the next option.

If a 7 place modified double club configuration is desired, the aft closet would need to be removed. The seat pictured would move back and the lav door would need to be modified. Lower sidewalls and window panels would need to be extended.

Additionally, new card tables will need to be constructed, as they were not originally there. If the aircraft has existing front card tables, the process can be smoother. It is possible to reconstruct new aft card table structures based on the original front under the stipulation that the floor plan is approved. If the aircraft does not have any existing card tables, then an STC must be obtained for a new approved floor plan.

Once having approval for the card tables, modification or refurbishment of drinkrails will be needed since the closet and the divan covered where they would typically be. Also because of this, relocation of the cabin switches, phone, and new outlets to match the rest of the aircraft will be needed. Lastly, if there are existing tables, plated accents from the front will need to match the new aft tables if they are available.

There will be further choices to consider when doing the Hawker 800XP retrofit to meet your mission. The above describes a small number of them that will arise with this type of modification of a standard divan to double club retrofit. Modifications can be done but proper information is needed to do it. A simple modification may seem easy, but nothing is simple in aviation.

The best time to do any modification is when a major evaluation is scheduled. This timing would allow the aircraft to be modified simultaneously instead of grounding the aircraft at two different times. A down aircraft could result upwards of $1K/day loss in revenue. We strive to maximize evaluation, maintenance, and modification schedules and minimize down time. Instead of an aircraft being down for eight or more weeks, maximizing the schedule for both the evaluation and the modifications to a possible six weeks is essential.

Standard divan in a Hawker 800XP

What may seem like a simple modification can be incredibly complex. Remember to think about having all the proper information before starting a modification. Think about what the retrofit could affect and if the floor plan is approved, what is the most cost effective option, when and how long is the downtime, and finally, would it be better to sell the current aircraft and purchase another with the desired floor plan.

Adam Doyle joined Elliott Aviation in 2000 as an interior technician after graduating from Wyoming Technical Institute. While at Elliott Aviation, Adam has earned many different promotions on the shop floor including Install Team Lead, Soft Goods Team Lead, Assistant Interior Shop Manager and Seat Shop Manager. Adam’s most recent promotion has been to Paint and Interior Sales Representative for Elliott Aviation. He uses his experience with various vendors, products and processes to educate our clients by providing direction and helping plan for future investment with realistic and accurate figures.

Elliott Aviation is a second-generation, family-owned business aviation company offering a complete menu of high quality products and services including aircraft sales, avionics service & installations, aircraft maintenance, accessory repair & overhaul, paint and interior, charter and aircraft management. Serving the business aviation industry nationally and internationally, they have facilities in Moline, IL, Des Moines, IA, and Minneapolis, MN. The company is a member of the Pinnacle Air Network, National Business Aviation Association (NBAA), National Air Transportation Association (NATA), and National Aircraft Resale Association (NARA). More information can be found at www.elliottaviation.com

 

 

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