The World's Best FBOs: A Look at AIN's 2014 FBO Survey Results

On the heels of its April 2014 FBO Survey of the Americas, AIN released the results from its overseas FBO survey today, highlighting the world's best FBOs. With both the American and International FBO surveys combined, there are of over 4,500 FBO options available for survey participants to choose from.

The surveys, available online each year, asks each participant to rank the FBOs in five different categories, including pilot amenities, passenger amenities, line service, facilities and customer service.

The Americas
In America, FBOs reported a slight upswing in business aviation traffic in 2013 - an increase of about 2.4 percent from 2012, according to AIN. Part 135 operations were up 11.3 percent from 2012, helping FBOs gain momentum in 2013.

Back in April AIN announced the best-rated FBOs in North America in a detailed report available on their website. The top-ranked FBOs were determined by online surveys distributed to AIN readers, including pilots, flight attendants, dispatchers and aircraft operators who frequent these FBOs at airports around the United States.

The results are in. The top five FBOs in America are:

  1. AirFlite Aviation Services, Long Beach/Daugherty Field (KLGB)
  2. J.A. Air Center, Aurora Municipal Airport (KARR)
  3. Tampa International Jet Center, Tampa International Airport (KTPA)
  4. XJet, Centennial Airport (KAPA)
  5. Banyan Air Service, Ft Lauderdale Executive (KFXE)

In addition, AIN ranked the top FBO chains across the U.S. The top three are:
  • Atlantic Aviation
  • Jet Aviation
  • Landmark Aviation (who recently expanded its international operations with the purchase of RSS Jet Center.)

Europe, Asia, Africa and the Middle East
Just today, AIN announced the release of its International FBOs Survey Results, based on invited users in Europe, Africa, Asia and the Middle East who took the online survey. Again, the rankings were determined based on the scores from the five categories mentioned above: Pilot amenities, passenger amenities, line service, facilities and customer service.

The full AIN survey report for the international region notes that Asia and Africa have seen some notable growth in the business aviation industry, although FBO success in these areas remains somewhat limited.

According the report, the business aviation market in Europe has remained stagnant, with much of the inbound traffic coming from the United States, which saw a 1.7 percent increase in international movements in 2013. FBOs throughout Europe have seen an increase in large-cabin aircraft, a sign that smaller jets are being underutilized due to the slow market there, according to AIN.

Here are the top five international FBOs, according the AIN's 2014 FBO Survey Results:

The most-loved FBOs throughout the international region are:

  1. TAG Farnborough, Farnborough Airport (EGLF)
  2. Jet Aviation, Geneva International Airport (LSGG)
  3. TAG Aviation, Geneva International Airport (LSGG)
  4. Harrod's Aviation, London Luton Airport (EGGW)
  5. Landmark Aviation, Nice Cote d'Azur International Airport (LFMN)

More survey results and the full reports for both the U.S. and International FBO Surveys can be found on AIN's website.

What are your favorite FBOs? Help them out by ranking them at Globalair.com's Airport Resource Center!